Shipping policy
Shipping & Delivery Policy
Brand Name / Website: Yourrugstore
Thank you for choosing Yourrugstore. This policy outlines how your orders are processed and delivered.
📦 Order Processing
-
All orders are processed within 1–8 business days after payment confirmation
-
Once your order is shipped, you will receive a confirmation email with tracking details
🚚 Shipping & Delivery Time
-
As our carpets are handcrafted and made with care, delivery typically takes approximately 3 to 8+ business days from the date of dispatch
-
Delivery time may vary depending on your location, order specifications, and external factors such as logistics delays, weather conditions, or public holidays
🌍 Delivery Areas
We currently ship to:
-
India
-
Other selected international locations
📌 Delivery to remote areas may take additional time.
💵 Shipping Charges
-
Free standard shipping may be available on selected or high-value orders
-
Any applicable shipping charges will be clearly shown at checkout before payment
❗ Delays Disclaimer
While we strive to deliver your order within the estimated time, Yourrugstore is not liable for delays caused by courier partners or circumstances beyond our control.
📬 Order Tracking
-
After dispatch, a tracking link will be shared via your registered email or phone number
-
You can track your shipment status anytime using the provided link
📞 Contact Us
For any shipping or delivery-related queries, please contact us:
Call: +91 - 6393211790
WhatsApp: +91 - 6393211790
Customer Support Time: 24/7
Email: yourrugstore@gmail.com